Already running a scheme

You already run the scheme.
Via cuts the hours it takes.

You know what you are doing — the diary, the drivers, the mileage claims. Via does not change how your scheme works. It takes the admin off your kitchen table and puts it somewhere your whole team can reach.

A passenger in the back of a car, laughing with her volunteer driver.

The bit everyone worries about

Bringing your records with you

Most schemes arrive with a spreadsheet, a card file or a notebook — sometimes all three. None of it needs retyping.

Via's import tool, walking through selecting a record type, uploading a file and mapping its columns.
  1. 1.

    Send us what you already have

    An Excel file or a CSV. If you are not sure what you have, ring us and we will look at it with you.

  2. 2.

    Match your columns to Via's

    The import tool walks through it in three steps and shows you what it is about to do, so nothing goes in until you have seen it.

  3. 3.

    Check it over

    Setting an import going takes about a minute, and processing it takes a few more. You review everything before it lands, and can stop at any point.

Once you are on

What actually changes day to day

Three things schemes tell us make the biggest difference in the first few months.

The Via dashboard, listing the week's journeys with the client and volunteer assigned to each.

Every journey in one place

No more paper diary, and no more “who has the book?”

Every journey your scheme has ever run is searchable in seconds — by passenger, by driver, or by day. Anyone on your team can look it up, from home, without waiting for the diary to come back.

The people who used to hold everything in their heads stop being a single point of failure. That matters more than it sounds when someone is away.

Via's volunteer alerts panel, flagging drivers whose DBS check has expired or is about to.

Nothing quietly lapses

The checks chase you, instead of the other way round

Insurance, MOT and DBS dates sit against each driver, and Via tells you before any of them expire. Journeys still waiting on a volunteer are flagged on the dashboard rather than discovered the night before.

For most schemes this is the change that removes the background worry — the sense that something has slipped and nobody has noticed yet.

Via's reporting screen, showing activity by day and the most common origins and destinations.

Evidence for your funders

The figures a parish council asks for, already worked out

How many journeys you ran, your busiest days, where your passengers actually go, and which drivers are carrying the load. The reports are there when the funding application is due, instead of being reconstructed from a year of paper.

It is also how you spot the quieter things — an area you are not reaching, or a volunteer being asked far more often than the rest.

Before you decide

How switching actually works

The three things schemes ask us about on the phone.

  • Take as long as you need

    Volunteer organisations rarely switch overnight, and we do not expect you to. You get 3 months free, and we do not chase payment until your scheme is genuinely settled on Via.

  • Nobody on your team gets left behind

    The question we are asked most is whether older coordinators will cope. Via was built alongside the people who actually run schemes. Coaching is unlimited and free, one-to-one where that helps.

  • Your records stay yours

    You can export your journeys, your volunteers and your passengers whenever you like. Nothing about moving to Via makes it hard to move away again.

What scheme organisers say about Via

Lizzie at her desk, with Via open on the screen beside her.
Via puts everything into one place and takes the guesswork out of running our scheme.
LizzieCar scheme organiser, Cambridgeshire

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Try it with your own scheme's data

Free for 3 months, and free permanently under100 journeys a year. No card, and no salesperson.

Or call 01223 969459.Monday to Friday, 9am to 5pm.